Terms and Conditions

1 Introduction

This page sets out the terms under which Velixgen Technologies ("Velixgen," "Company," "we," "us," or "our") operates its website at velixgen.com (the "Website") and delivers professional services to its clients. Velixgen is a technology services and software development firm offering custom software engineering, web and mobile application development, user interface and experience design, digital marketing, artificial intelligence consulting and development, dedicated developer staffing, and strategic technology partnerships.

Throughout this document, the words "Terms" or "Terms and Conditions" refer to the legally binding agreement governing your use of the Website and Services. The words "you," "your," "User," or "Client" refer to any person or organisation that visits the Website, submits an inquiry, or enters into a working relationship with Velixgen in any form.

By accessing or using the Website or engaging our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must discontinue your use of the Website and Services immediately. Continuing to access, browse, submit forms through, or otherwise use the Website after these Terms have been published constitutes your acceptance of these Terms.

These Terms cover everyone who accesses the Website, whether you are a first-time visitor, a returning client, an agency exploring a white-label arrangement, or a prospective partner evaluating our capabilities.

2 Definitions

A handful of words and phrases carry specific meanings whenever they appear in this document. To avoid any confusion, here is what each one refers to:

"Services" means the professional services provided by Velixgen to its clients on a professional basis. That includes building custom software, designing and developing websites, creating mobile applications for iOS and Android, conducting UX research and interface design, running SEO and performance marketing campaigns, consulting on and implementing AI-driven solutions, providing dedicated engineering talent on flexible contracts, and supporting agencies through white-label development and co-delivery partnerships. This includes any additional services offered by Velixgen from time to time.

"Client" is any person, startup, company, or agency that hires Velixgen for one or more of the above services, whether the arrangement is governed by a proposal, a statement of work, a master services agreement, or any other written record both parties have signed off on.

"Deliverables" are the tangible outputs of our work: source code, application builds, design files, technical documentation, marketing collateral, reports, or whatever else we have agreed to produce as part of a given engagement.

"Content" refers to everything published on this Website text, photographs, graphics, illustrations, video, logos, icons, downloadable files, and the underlying software that powers the site itself.

"Intellectual Property" takes in patents, copyrights, registered and unregistered trademarks, design rights, trade secrets, proprietary methods, and any other form of protected creative or technical output that belongs to Velixgen or is licensed to us by a third party.

"Third-Party Services" are platforms, tools, libraries, hosting environments, payment processors, APIs, or plugins built and maintained by someone other than Velixgen, which we may integrate into a project or reference on the Website.

3 Eligibility and User Representations

You must be at least eighteen years old or the age of legal majority in your jurisdiction as the threshold for entering a binding contract to use this Website or hire us for any service. If you are accessing the site or signing an agreement on behalf of a business, you are telling us that you have the authority to commit that business to these Terms. Where that is the case, every mention of "you" or "your" applies to both you personally and the organisation you represent.

You represent and warrant that all information you provide to Velixgen is accurate, complete, and up to date. If any such information changes, you agree to notify us promptly of any material changes, so that we may maintain accurate records and facilitate the provision of our Services.

4 Scope of Services

Velixgen works with startups, SaaS companies, small and mid-sized businesses, digital agencies, and larger enterprises that are either building new technology or modernising what they already have. Below is a plain-language summary of our core capabilities:

On the software side, we design and build custom applications that sit at the heart of business enterprise platforms, internal tools, SaaS products, and customer-facing systems. Our objective is the same: take a process that is slow, fragmented, or manual, and replace it with scalable, efficient, and maintainable technology solutions.

For websites, we handle everything from marketing sites and corporate platforms to full-blown eCommerce stores. Our websites are developed with a focus on performance, usability, search engine optimisation, and business objectives, where applicable.

Our mobile teams develop native and cross-platform apps for iOS and Android. Our development approach incorporates user research during the design phase so the finished product provides an intuitive and user-friendly experience.

In UI/UX, we combine research, interaction design, prototyping, and hands-on usability testing. Our objective is to make digital products that improve usability and enhance user adoption.

On the marketing front, we run SEO campaigns, paid media, content strategy, and personalised outreach aligned with agreed business objectives and measurable performance indicators.

With AI, we provide organisations with support through the full lifecycle: consulting, solution design, model integration, deployment, and the ongoing tuning that maintains solution performance over time. That covers machine learning, generative AI, intelligent agents, and process automation.

Through our dedicated-hiring model, clients can bring Velixgen engineers, designers, or QA specialists directly into their own workflows, enabling seamless integration into existing client teams.

And for agencies, we offer white-label development, referral rewards, and co-delivery arrangements that let partners expand their service menu without expanding internal delivery capabilities.

None of the above creates a binding commitment on its own. The scope, milestones, timelines, pricing, and payment terms are set out in the applicable Proposal, Statement of Work, or Service Agreement executed by both parties. These Terms sit alongside that agreement and fill in the gaps it does not cover. If the two ever contradict each other, the Service Agreement shall prevail to the extent of the inconsistency.

5 Engagement Process and Project Terms

5.1 How Projects Begin

Each engagement begins with an initial consultation or discovery process, sometimes a series of workshops where we assess your business, technical, and project requirements. Following the requirements assessment, we put together a written proposal or statement of work that sets out what we will build, when we will deliver it, what it will cost, and how payments are structured.

We do not begin billable work until you have approved that document in writing and any required advance payment or deposit has been received. This helps ensure clarity and mutual protection for both parties.

5.2 What We Need From You

Timely input is the single biggest factor in keeping a project on schedule. That means providing content, credentials, brand assets, feedback, and sign-offs within the requested timeframe. If delays occur due to late approvals, missing assets, shifting priorities, or any other delay attributable to the Client, delivery timelines may be adjusted accordingly. Velixgen shall not be responsible for any resulting delays or additional costs.

We also ask every client to nominate one person who has the authority to make decisions for the project. The Client shall designate a primary point of contact authorised to make project decisions and approvals.

5.3 Changes Mid-Project

Project requirements may evolve over time. But once work has started, any additions or alterations to what was originally agreed need to come through as a written change request. We will assess the impact on timeline and cost, send you a revised estimate, and only proceed after you have approved it. This is standard practice in the industry and helps ensure transparency and alignment throughout the engagement.

5.4 Review, Acceptance, and Sign-Off

When a milestone or final deliverable is ready, Velixgen shall submit the Deliverables for your review. The Client shall have seven (7) to fourteen (14) business days, as noted in your service agreement, to go through the work and either sign it off or send back a clear, written list of what needs revising.

If we do not hear from you within that window, the deliverable is deemed accepted. Revisions are limited to items that fall inside the original scope. Anything beyond that is a new change request and may carry additional fees.

6 Payment Terms

Pricing for every engagement is documented in the applicable proposal or service agreement. Unless a different arrangement has been agreed in writing, the following structure applies:

A deposit (percentage or fixed amount to be confirmed by Client) is due before any project work begins. The remaining balance follows the milestone-based or periodic schedule set out in the agreement. Invoices are payable within fifteen (15) days of the invoice date, unless we have agreed to something different in writing.

All quoted fees are in the currency stated in the agreement and do not include taxes, duties, or government levies. Those are your responsibility on top of the quoted figure, unless we have explicitly said otherwise.

If a payment runs late, interest accrues at one and a half percent (1.5%) per month or the highest rate the law allows, whichever is lower, calculated on the overdue amount from the due date until the day we receive it. Should any invoice remain unpaid for more than fifteen (15) days past its due date, we reserve the right to suspend or terminate the Services without taking on liability for the resulting delay.

Refund terms, where they exist, are governed by the provisions in your specific service agreement. Where no refund clause has been included, fees paid for completed or in-progress work are non-refundable.

7 Intellectual Property Rights

7.1 What Stays With Velixgen

Velixgen may utilise pre-existing software, frameworks, libraries, and proprietary methods in every project. Those remain ours before, during, and after the engagement. Nothing in these Terms or in any service agreement should be read as transferring ownership of that pre-existing intellectual property to a client.

7.2 What Transfers to the Client

Once you have paid every invoice associated with a project in full, ownership of the bespoke deliverables we created specifically for you passes to you subject to the carve-outs for our pre-existing IP and any third-party components incorporated into the Deliverables. Until that final payment clears, all rights in the deliverables remain with Velixgen.

7.3 Third-Party Components

Modern software development relies on open-source libraries, third-party plugins, and external APIs; that is the reality of the ecosystem. Where we incorporate those into your deliverables, they come with their own licence terms, and you agree to respect those terms. Velixgen will use reasonable efforts to identify material third-party dependencies, but we cannot guarantee an exhaustive inventory given how deeply nested some of these supply chains run.

7.4 Portfolio and Case Study Usage

Unless you tell us otherwise in writing, we may feature completed work in our portfolio, in case studies on our Website, or in marketing materials to demonstrate our experience and capabilities. We will never disclose your confidential data, proprietary business logic, or trade secrets as part of that. If you would like a blanket opt-out, let us know, and we will honour it, unless otherwise agreed in writing.

8 Confidentiality

During the course of an engagement, either party may disclose Confidential Information to the other. Business plans, technical blueprints, pricing models, customer data, marketing roadmaps, source code, and financial records all of it counts as Confidential Information when one party shares it with the other, whether or not it carries a "confidential" watermark.

Both parties commit to keeping that information confidential and using it only for the purpose it was shared, namely, performing obligations under the applicable agreement. Neither party shall disclose Confidential Information to any third party without the other's prior written consent, except where we need to disclose to employees, subcontractors, or professional advisors who genuinely need to see it and who are themselves bound by confidentiality obligations at least as tight as these.

The usual exceptions apply. Confidentiality does not cover information that was already public when it was disclosed, that became public through no fault of the receiving party, that the receiving party already had in its possession beforehand, that was developed independently without any reference to the disclosed material, or that a court or regulator compels one of us to disclose though in that last scenario, the disclosing party should be given as much advance warning as the law permits.

These obligations survive the end of our working relationship for three (3) years from the date of disclosure, unless a separate non-disclosure agreement between us sets a longer period.

9 Data Protection and Privacy

We take data privacy seriously, and we have a separate Privacy Policy on the Website that explains in detail how we collect, store, use, and protect personal information. That policy is incorporated into these Terms by reference, so please read it.

During any service engagement, we may handle personal data such as names, email addresses, phone numbers, business information, and project-related details. We apply appropriate technical and organisational safeguards to protect that data against unauthorised access, accidental loss, or misuse.

Where our work requires us to process personal data on your behalf, we act as a data processor under your instructions and in line with the data protection legislation that applies to your situation. That may include the General Data Protection Regulation for clients based in the EEA or the United Kingdom, the California Consumer Privacy Act for those in California, the Australian Privacy Principles for clients in Australia, the Personal Information Protection and Electronic Documents Act for Canadian clients or the Digital Personal Data Protection Act, 2023 for clients based in India .

If your project involves sensitive personal data and you need a formal data processing agreement in place before we start, please raise that during the discovery phase so we can get the paperwork sorted early.

10 Website Use and Acceptable Conduct

Use this Website for its intended purpose, accessing information about our Services, contacting Velixgen, reading our published content, and do so lawfully. You agree not to do anything that would interfere with other visitors' experience, compromise the security or performance of the site, or violate applicable laws or adversely affect the Website, Velixgen, or other users.

Specifically, do not upload or transmit malicious code, do not try to gain unauthorised access to areas of the site you are not meant to access, do not scrape or harvest data using bots or automated tools without our written permission, and do not copy, resell, or commercially exploit any part of the Website without authorisation. Impersonating another person or entity through the site is prohibited, as is anything that disrupts or overloads our servers.

We can restrict, suspend, or cut off your access entirely if you breach any of the above, and we are under no obligation to warn you first or provide prior notice or explanation.

11 Website Content and Accuracy

We make reasonable efforts to keep the information on this Website current and accurate service descriptions, case studies, technology capabilities, and team credentials. That said, the Website is updated periodically, and there will be moments when something is slightly out of date or may contain typographical errors, inaccuracies, or omissions. Velixgen makes no representation or warranty regarding the completeness, accuracy, or currency of Website content.

Nothing on the Website constitutes a binding offer. General pricing indications, example timelines, and service overviews are provided for general informational purposes only, not to lock anyone into a commitment. Binding obligations arise only upon execution of the applicable Service Agreement or other written contract.

We reserve the right to add, change, or remove content from the Website at our discretion, without prior notice. Those changes do not retroactively alter any agreement already signed between Velixgen and a client.

12 Third-Party Links and Integrations

You may come across links on our Website that take you to external sites we do not own or operate. We include those links for informational purposes, not because we endorse everything on the other side. We have no control over the content, privacy practices, or uptime of third-party sites, and we accept no responsibility for the content, availability, or practices of those third-party websites.

Any dealings you have with a third party, such as purchases, data submissions, or contractual commitments, are strictly between you and that party. Velixgen has no involvement and no liability in those transactions.

13 Warranties and Disclaimers

Velixgen will perform the Services using reasonable skill, care, and diligence consistent with generally accepted industry standards.

Beyond that, the Website and its contents are provided on an "as is" and "as available" basis. We make no additional express or implied warranties, including warranties of merchantability, fitness for a particular purpose, uninterrupted availability, or freedom from errors. We do not guarantee that all defects will be identified before launch, that our servers will never experience interruptions, or that the Website will remain virus-free at all times.

If we have made a specific warranty in a signed service agreement, for example, a defect-fix window or a performance benchmark, that warranty stands. But statements made during marketing activities, sales discussions, or informal communications on the Website, in emails, or during sales conversations do not create standalone warranties unless they have been formalised in a written contract.

14 Limitation of Liability

To the fullest extent the law allows, Velixgen, its founders, directors, employees, contractors, and affiliated entities will not be liable for indirect, incidental, special, consequential, or punitive damages including lost profits, lost revenue, lost data, reputational harm, or missed business opportunities arising from your use of this Website or our Services. This applies regardless of the legal theory you bring the claim under, and even if we were told in advance that such damages were possible.

In any event, the most Velixgen will ever owe you across all claims and all theories combined is capped at the total fees you paid us during the twelve (12) months immediately before the event that triggered the claim.

Certain jurisdictions place limits on how far liability can be restricted. If you are in one of those jurisdictions, the limitations above apply only to the degree the law permits.

15 Indemnification

You agree to defend and hold harmless Velixgen along with its directors, officers, staff, contractors, and partners from any claim, demand, lawsuit, loss, or expense (including reasonable legal fees) that arises because you used the Website in a way that violated these Terms, you breached a warranty or representation you made under these Terms, material you supplied to us infringed a third party's rights, you broke an applicable law or regulation during the engagement, or a dispute between you and a third party spills over and results in claims against Velixgen.

If such a claim arises, Velixgen may, at its discretion, assume the exclusive defence and control of the matter, at your expense where applicable under this indemnification obligation, and you agree to provide all reasonable cooperation in connection with such defence.

16 Termination

16.1 If You Want to End an Engagement

You can terminate a service engagement at any time by giving us written notice in accordance with the applicable Service Agreement. If the agreement is silent on notice periods, you must provide at least thirty (30) days of written notice. On termination, every fee for work completed or already in progress up to the effective date becomes immediately payable.

16.2 If We Need to End an Engagement

We may suspend or terminate a project if you are in material breach of these Terms or your service agreement and have not remedied the breach within fifteen (15) days of us notifying you, if an invoice remains unpaid for more than fifteen (15) days past the due date despite a written reminder, if your business enters insolvency, liquidation, or administration, or if continuing the engagement would force us to violate any applicable law.

16.3 What Happens After Termination

Once an engagement ends, regardless of the reason for termination, you owe us for all completed work and costs incurred up to the termination date. After those outstanding amounts are settled, we deliver all finished deliverables and any work in progress as of that date. Provisions that are meant to outlast the relationship intellectual property, confidentiality, liability caps, indemnification, and dispute resolution continue in full force.

17 Force Majeure

Neither party is at fault for failing to meet its obligations when the failure is caused by something beyond its reasonable control: natural disasters, armed conflict, pandemic-related disruptions, government-imposed restrictions, widespread power or internet outages, cyberattacks, labour action, or any comparable event that no amount of reasonable planning could have prevented.

The affected party shall notify the other side in writing as soon as practicable, with a realistic estimate of how long the disruption might last. The parties shall use reasonable efforts to minimise the impact of the force majeure event.

If the force majeure event continues for more than ninety (90) consecutive days, either party can terminate the affected engagement by written notice without further liability apart from payment for work already delivered.

18 Dispute Resolution

In the event of any dispute, the parties agree to first attempt to resolve disputes through good-faith negotiations rather than in a courtroom. The first step is informal negotiation: either party shall provide a written description of the dispute to the other, and both parties spend at leastthirty (30) days trying to reach a resolution through direct discussion.

If the dispute is not resolved through negotiation, we escalate to mediation before a mediator both parties agree on. Mediation costs are shared equally between the parties; each side covers its own legal expenses.

Should mediation be unsuccessful, the matter can proceed to binding arbitration or litigation as set out in the relevant service agreement. Unless the agreement says otherwise, disputes fall under the exclusive jurisdiction of the courts in [City, State/Country to be confirmed by Client], and[governing law jurisdiction to be confirmed by Client] law applies to the interpretation and enforcement of these Terms.

One exception: either party can seek immediate injunctive or equitable relief from a court of competent jurisdiction to protect its intellectual property or confidential information, without having to complete the negotiation and mediation steps first.

19 Governing Law and Jurisdiction

These Terms are governed by the laws of [to be confirmed e.g., India / England & Wales / State of Delaware, USA]. Any legal proceedings arising from these Terms or your use of the Website will be heard exclusively in the courts of [to be confirmed jurisdiction and seat], and you consent to the personal jurisdiction of those courts.

For clients based in the United States, the United Kingdom, Australia, or Canada, a different governing law or jurisdiction may be agreed upon in the applicable service agreement. Where that is the case, the service agreement's provisions take priority over this section.

20 Modifications to These Terms

We may update these Terms from time to time as our business evolves or as the legal landscape shifts. When we do, we will change the "Last Updated" date at the top of this page. For significant changes, we will also post a visible notice on the Website or, where practical, notify registered users and active clients directly.

Your continued use of the Website or our Services after updated Terms have been posted means you accept those updates. If you disagree with a change, stop using the Website and contact us to discuss your options, including terminating any active engagement if necessary.

We recommend checking back here periodically so you are informed of any updates.

21 Severability

If a court finds that any provision in these Terms is invalid, illegal, or unenforceable, that ruling does not affect the validity or enforceability of the remaining provisions. The remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified to the minimum extent needed to make it enforceable while keeping its original intent as intact as possible.

22 Waiver

No failure or delay by Velixgen in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. Likewise, exercising a right partially does not prevent us from exercising it fully in the future. Waivers are only valid when put in writing and signed by someone at Velixgen who is authorised to give them.

23 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, statements of work, proposals, or non-disclosure agreements we have signed with you, make up the complete agreement between you and Velixgen regarding the Website and our Services. They replace every earlier conversation, correspondence, proposal draft, or verbal understanding on the same subject matter.

Where a signed service agreement or statement of work says something different from these Terms, the signed document shall prevail to the extent of the inconsistency.

24 Assignment

You cannot transfer or assign your rights or obligations under these Terms to anyone else without our prior written consent. Any attempt to do so without that consent is void.

Velixgen, on the other hand, may assign these Terms to a successor entity whether through a merger, acquisition, corporate reorganisation, or sale of substantially all of our assets without needing your consent, so long as the successor agrees to assume the rights and obligations under these Terms going forward.

25 Notices and Communications

Any formal notice under these Terms should be in writing and sent by email (with confirmed read receipt or delivery confirmation), by registered or certified mail, or delivered in person. Notices intended for Velixgen should go to:

For general questions about these Terms or any other matter relating to the Website, you can also use the contact form at www.velixgen.com.

26 Anti-Corruption and Compliance

Both parties confirm that they will comply with all applicable anti-bribery and anti-corruption legislation, including where relevant the U.S. Foreign Corrupt Practices Act, the UK Bribery Act 2010, and the Indian Prevention of Corruption Act. Neither party will offer, promise, or authorise any payment or benefit to a government official, political figure, or any other person for the purpose of winning business or gaining an unfair advantage.

27 Accessibility

Velixgen is committed to making the Website accessible and usable by all users, including individuals with disabilities. We aim to follow the Web Content Accessibility Guidelines (WCAG) and continuously improve the experience for all visitors. If any part of the site presents accessibility barriers or you need assistance accessing something, please reach out through the contact details on the Website, and we will make reasonable efforts to provide appropriate assistance.

28 Contact Information

Questions, concerns, or requests related to these Terms or our services should be directed to:

Company Name: Velixgen Technologies

Website: www.velixgen.com

Email: sales@velixgen.io

Registered Office:

We respond to every inquiry within a reasonable timeframe and are committed to handling your questions with care and transparency.